I'm currently heading up the product team for one of Canberra's most iconic brands: Allhomes. A part of the Domain Group, Allhomes is a property portal made just for the people living in Australia's bush capital (and the South Coast, because who doesn't love a weekend at the beach?).
When I joined the DTA I took the plunge into the public sector. Among other things, I discovered everything that can be an acronym or an initialism, will be turned into one. No exceptions. In my time at the DTA, I led a product team which built an open source design system to help designers and developers across government build fast, accessible, mobile friendly websites. In addition to making it easier for users to interact with the government, we worked to build digital skills across government. A pretty cool mission if you ask me!
While working as a software developer, I continued to be a champion for user-centered design as I helped deliver new features, chase down and squash pesky bugs, and sharpen my skills as a technical product manager.
While leading Predictable Revenue's product team I worked closely with our executives, advisors, coaches, and development team to successfully launch the first version of our platform. As we grew, I led our early recruitment efforts, and, because there's no such thing as too much data, I learned how to work with SQL to help arm the team with the information we needed to make informed decisions.
I was fortunate enough to join Predictable Revenue as one of the first account strategists, eventually growing into a leadership role. I led and mentored a team of eight high-performing account strategists, worked closely with the product team to define the requirements for our MVP, and managed effective outbound lead generation campaigns for our clients
Working at Servicios, a young, ambitious company with a solid leadership team, was a fantastic learning experience. As the first employee I wore many hats and was responsible for conducting customer development interviews, helping to launch our MVP to market, visiting early adopters for training and feedback, and developing the company's internal procedures.
In additon to taking on more clients following my promotion, I was excited to take a more hands-on role with our products. I worked closely with our development team tracking down bugs, acceptance testing new features, and preparing feature requests. I was also fortunate enough to lead product demonstrations to potential clients and franchise owners, as well as give presentations at industry conferences.
Advenda gave me an opportunity to follow my passion for working with technology and for that I will be forever grateful. I was brought on to oversee the onboarding of a large new client but I quickly took on more responsibilities as I gained more expertise in their products and how to best support their customers.
You might be thinking that "Accountant / Systems Administrator" is a terribly unlikely combination, but I jumped at the chance to contribute outside my normal role as the company grew. I learned a great deal about the Australian tax system as well as what it takes to run a successful business. In my spare time, I served as a mentor and tutor to students studying Commerce at the University of Adelaide.
The real estate portal for Canberrans and South Coastians. Looking to buy, rent, or share a property? We've got you covered!
An open source design system for the whole of the Australian Government. And you, too.
Supercharged prospecting software based on Aaron Ross' book Predictable Revenue.
A summary of the recent talks and presentations I've given.
With a bit more time up my sleeve before I was yanked away from the lecturn with a comically oversized cane, I expanded on my talk on working with design and develpment professionals. Web Directions Product 2019 was an amazing two days packed with insightful discussions and presentations. Very proud to have been a speaker at Web Directions first ever product-focused conference.
Spoke at the A11y Bytes Canberra meetup for Global Accessibility Awareness Day in May 2018. To borrow a quote from Cordelia McGee-Tubb, “Accessibility is like a blueberry muffin, you can’t push the berries in there afterward”. I talked about how the Australian Government Design System has accessibility baked into all its components to make it easy for developers and designers to create services for everyone in Australia.
Introduced the Australian Government Design System with the DTA’s CEO at a public launch in April 2018. In addition to showing off our shiny new documentation site, I talked about how design systems can help the government build fast, accessible, mobile friendly websites that better meet user needs.